Orders

All Orders are subject to acceptance by Touch of Venus Jewellery.

Prices are quoted in EURO.

Please note that all prices on this Website are for on-line purchases only and may differ in-store.

It is safe and easy to place the order. Please put an item in the basket. When you complete your order, choose delivery and payment. You can log in, register or order without an account. The order will be shipped as soon as the payment is received.

After placing an Order, you will receive an email from us acknowledging that we have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to us to buy a Product.

 

All Orders are subject to acceptance by us and we will confirm such acceptance by emailing you confirmation of shipping.

 

You may cancel a contract and obtain a refund by notifying us in writing along with completed Cancellation Form at info@touchofvenusjewellery.com and returning the Products as set out in accordance with our Returns & Refunds Policy.

Special Requests

If you have a special request like personal engraving or some special jewellery request or you wish to order a product that is sold out on our website, please contact us by completing the Request Form which is available on our Contact Page or for more details send an inquiry to info@touchofvenusjewellery.com .

 

Touch of Venus Jewellery will be more than happy to assist and help you with your order.

Wish List Sale

All jewellery products purchased from our Wish List Sale Collection have to be ordered or they have to be made to order.

 

As our collections are customized for Touch of Venus Jewellery, the production of our pieces might take up to 14 working days plus 2-4 days for delivery.

We will email to confirm the expected delivery date.

Secure Ordering & Payment Options

 

The secure payment method is PayPal. and Debit or Credit Card through Stripe.

You do not have be registered with PayPal to make the payment. There is also available option to Pay with a Bank Account or Pay with Debit or Credit Card.

Please check out with PayPal or checkout using Visa, Mastercard and American Express at your basket and choose the payment method to complete your order.

PayPal is a safer, faster way to pay.

Prices and Shipping

Touch of Venus Jewellery delivers Worldwide through An-Post Ireland Postal Service.

Our flat rate for Standard shipping is €5.00 in Ireland, and €5.50 in United Kingdom.

We offer FREE shipping within Ireland for orders in the amount of €90.00 and over..

The delivery methods and costs shown on this website apply to the Republic of Ireland only. 

Delivery to any other part of the world will vary in method and costs. 

Please email us here in Ireland at info@touchofvenusjewellery.com for further details.

 

Please note that jewellery products purchased from this website are customized for Touch of Venus Jewellery and they have to be made to order. As our collections are handmade, the production of our pieces might take up to 7-21 working days depending on the piece design plus 2-4 days for delivery. We will email to confirm the expected delivery date.

Most jewellery items are sent by Standard Post via An Post. Most Jewellery orders will go out within 1-5 days once the pieces has been made. If production materials are sold out or out of stock  and we are unable to complete your order we will notify you and proceed with the return of your payment.

Once the order has been completed we will email to let you know the expected delivery date

​​It usually takes 1-3 days to reach an address in Ireland & Northern Ireland, 3-5 days in UK, 7-14 days in European Union and 10+ days in Rest of the world.

Please note that the delivery might take longer for those products which are sold out or out of stock on our website as they have to be re-stocked if available.

 

The order will be dispatched as soon as the payment is received every business day.

Please be advised that Touch of Venus does not take responsibility for any items lost by post using Standard Delivery Post via An Post service. All products are thoroughly checked and well secured before they are shipped.

Registered Post

An extra charge applies for Registered Post and if you wish to use this method of shipping please select a box at the checkout.

Touch of Venus jewellery offers the standard Postal Flat Rate for Shipping by Registered Post in the amount of €8.00  in Ireland and €12.00 in Great Britain.

 

We offer FREE delivery by Registered Post in Ireland if you place the order in the amount of €120.00 or more.

Please note that all other Worldwide orders are sent by Registered Post at the standard Shipping Flat Rate in the amount of €15.00 as they must be signed for delivery.

All Jewellery items sent by Registered Post must be signed for delivery. The tracking number provided by An Post will be sent by e-mail once we process your order.

 

​​​Transit times are estimated and cannot be guaranteed.​​